Frequently Asked Questions
Find answers to the most common questions regarding our custom web development services, our workflow, and how we can help your business succeed. This section is designed to provide clarity and assist you in making informed decisions for your next website project.
Why choose clean code over WordPress?
As a team with a background in cybersecurity, we can confidently state that professional custom web development with clean code offers significant advantages over WordPress. First, our sites feature enhanced security by eliminating databases and complex backend systems, practically removing entry points for cyberattacks. Second, clean code is fully optimized for speed, which is critical for your SEO rankings and a superior user experience. Maintenance is significantly simplified, as our projects do not rely on third-party plugins or require constant updates, saving you time and overhead costs. Furthermore, bespoke website development allows for full flexibility without the limitations of pre-made templates. By avoiding bloated software, we create lightweight, efficient sites with uncompromising performance. Our approach prioritizes security, speed, and uniqueness, ensuring a stable online presence without the common issues found in mass-market platforms.
Is SEO optimization included in your Pricing Plans?
Yes, SEO optimization is included in the price of every plan. We believe in providing comprehensive solutions where every custom web development project includes not only technical configurations for online visibility but also professional optimization of your Google Business Profile. This ensures excellent local SEO and guarantees even better search results when potential customers look for your business on Google!
What are the typical turnaround times?
The typical timeframe for completing a project is between 2 and 4 weeks, depending on the complexity and specific requirements. With every custom web development project, we prioritize quality and consistent communication to ensure we meet your needs and deliver exceptional results within the agreed deadline.
Will I keep my website if I cancel my subscription?
No, the website is tied to the subscription service, and you will lose access if the plan is canceled. However, you retain full ownership of your domain name. We offer this flexible SaaS (Software as a Service) model for custom web development to ensure continuous maintenance, high-speed hosting, and security at an affordable price.
Will the subscription continue after the first 6 months?
Yes, the subscription is ongoing. After the initial 6-month period, payments continue on a monthly basis. We strive for long-term partnerships to ensure the financial sustainability and growth of your project. Every custom web development project we deliver is designed to generate high value for your business, ensuring that the long-term ROI fully covers the costs of professional maintenance and SEO optimization.
Do you offer live chat integration?
Yes, we offer live chat integration to boost engagement and improve your customer service. This feature allows you to interact with visitors in real-time, providing immediate answers to their questions. Every custom web development project we undertake can include this option, which significantly enhances the user experience and increases your conversion rates.
How do I request changes to my website?
To request updates, simply fill out our contact form or send an email to info.staticux@gmail.com. Briefly describe the changes you need, and our team will get back to you as soon as possible. Every custom web development project includes quick and easy support options to ensure your business stays up-to-date at all times.
What happens if I cancel my subscription and decide to return?
If you choose to cancel our services after the initial 6-month period and later wish to return, a new 6-month contract will be required. This ensures the continued stability of your custom web development and allows our team to restart high-quality SEO optimization for your project.
What is your policy on late payments?
We offer a one-week grace period for bank transfers and payments. After this period, a late fee will be applied. For subscription-based plans, if multiple installments remain unpaid, we reserve the right to terminate the contract, in which case the client becomes liable for the full remaining value of the website project. We always strive for understanding and flexibility; however, we are required to take action if there is a lack of communication regarding overdue balances on your custom web development plan.
What payment methods do you accept?
I accept payments via Bank Transfer and Revolut for fast and secure transactions, as well as Cryptocurrency, with primary support for Monero (XMR), Bitcoin (BTC), and Ethereum (ETH). These methods ensure maximum flexibility, bypass slow banking delays, and offer total financial privacy. Please reach out for the specific account details or wallet address to complete your payment.
What is your refund policy?
When you enter into an agreement with us—whether for a one-time payment or a subscription—if we fail to create a design that meets your full satisfaction and you choose not to proceed, we will refund your initial deposit. However, once the technical custom web development phase (coding) has begun, payment for the work already completed on the project will be required.
What is the duration of the monthly subscription?
The subscription has a minimum term of 6 months, after which it transitions into a month-to-month plan with the option to cancel at any time after the first year. Please note that upon termination of the agreement, you retain full ownership of your domain, but you do not retain the website. This SaaS (Software as a Service) model is essential for the sustainability of our business and for maintaining affordable pricing for professional custom web development. Our goal is to build a long-term partnership that guarantees excellent SEO optimization and reliable technical support for your project.